FAQs

Frequently Asked Questions

Our snow travel experts share all their expert advice and knowledge to help you plan an unforgettable snow travel adventure.

Which country and resorts represent the best overall value?

Canada for sure! The accommodation is well-priced with great long stay or early bird deals and the exchange rate with the AUD is better than other currencies. A snow holiday in Banff to ski and snowboard Banff Sunshine, Lake Louise and Mt Norquay offers really great value for money because winter is their off-season.

What are my stopover options when travelling to North America or Europe?

For North America, LA and San Francisco are great stopovers and add-ons for pre and /or post your time on the mountain. Vancouver is an awesome city to spend time in and Air Canada offers direct flights from Australia.

Hawaii can also be done as a stopover, but it’s a little more costly and would be more like a side trip. Another sunny option for a side trip or to defrost after the snow is Mexico. We can arrange direct flights from USA, then back to LA for your flight back to Australia.

Our top recommendations for stopovers on the way to Europe are the Asian hubs of Hong Kong, Singapore or Bangkok, or you could fly with one of the Middle Eastern airlines and spend a few days in Dubai or Abu Dhabi.

Which month is the snow at its best in Switzerland?

The best month for snow in Switzerland is February, but it is school holiday time so can be busy. A savvy traveller can fit in a week in late January / early February to get better snow and less crowds. As January is a popular time for Australians to head to the mountains, we recommend visiting in the later part of January if you can, to have a better chance for a bigger snow base. If visiting over Christmas and New Year’s, then we suggest the higher-altitude resorts such as Zermatt and St Moritz for guaranteed great snow!

Which destinations are the most fun for kids?

Aspen Snowmass is such a fun destination for kids! Snowmass has an incredible ski school, ski-in / ski-out accommodation and Elk Camp which features a tubing park, mountain coaster and live entertainment. Don’t miss the ice-skating and s’mores toasting on the outdoor firepits in the village.

In Canada, Big White is a really good family resort. The Happy Valley area which is a quick gondola ride from the main village has ice-skating, tube park, mini snow mobiles, ice climbing, dog sledding and horse-drawn sleigh rides. Each evening there is a themed games night with prizes and fireworks every Sunday.

Tomamu in Japan offers really great off-snow activities for kids – The light-up Ice Village, kids snow-mobiling, sledding and one of the country’s largest indoor wave pools at Mina Mina beach.

Which resorts has the best apres scene?
Park City, Utah has a really great night life with plenty of options for bar-hopping along Main Street. There’s also a pretty big whisky scene with multiple distilleries including the only ski-in distillery in the world.

For a great straight off the slopes apres ski scene you can’t beat Vail and foodies will love the incredible dining options on offer in the pedestrian village.

Breckenridge is another great Colorado resort with good bars, clubs and is known as a really fun party town.

In Canada, Banff is widely regarded as having the best nightlife. The town comes alive at night when the lifts stop running. There’s a great live music scene, heaps of bars and good restaurant options.

And it’s near impossible to resist a drink at one of the slope-side bars in Whistler when you finish the day – the atmosphere is electric with the sound of music playing and people swapping stories of their day’s adventures.

Over in Europe, Verbier boasts the best apres ski and nightlife in the Swiss Alps. Drinks can be expensive, but there’s some great bars for straight after skiing, as well as a mix of sophisticated cocktail bars, traditional-style pubs and contemporary clubs.

When’s the best time to visit Aspen?

You can enjoy a great value holiday with good snow in January and into early February. Later into February can start to get a little expensive as it’s the President’s Week holiday. March is also a great time to visit for amazing snow and long sunny days.

What are some of the cultural experiences on offer in Japan?

The resorts on Hokkaido such as Niseko offer some really great cooking classes if you’d like to learn some new skills on creating traditional Japanese cuisine. Hokkaido is renowned for its fresh produce, so the ingredients are incredible.

Where should I head for the best advanced skiing?

Jackson Hole, Wyoming is almost 50% advance and expert terrain with the mountain divided down the middle. Half for those that want to challenge themselves on the big vertical black and double black runs and half for the open blues for letting them rip and the gladed tree skiing on those storm days.

Alta (which is exclusively a skiers resort) and Snowbird in Utah both offer plenty of steep runs and deep powder.

Whistler Blackcomb is renowned for its high alpine bowls and steep couloirs. The runs off Whistler Peak are full of big bumps and jaw dropping cornices. Over on Blackcomb, take the small hike up Spanky’s Ladder to get to the notoriously steep double black runs of Sapphire, Garnet, Diamond and Ruby bowls.

Kicking Horse in British Columbia offers a top to bottom experience with the Golden Eagle Express Gondola whisking you up the 1315 vertical metres in just 12 minutes. Then choose a ridge and drop into one of the challenging double blacks, hook up with the frontside bumps or carve your way down to the base.

Chamonix in France has a huge amount of challenging ‘off-piste’ terrain which is best explored with a local guide. Take the lifts to the top of Les Grands Montets and your guide will show you some of the most exhilarating runs back to the valley floor.

Where is the most romantic snow destination in the world?

Zermatt, Switzerland is so picturesque and romantic. The pedestrian village has gorgeous chocolate box chalets, stunning restaurants and you can even book a private gondola trip with champagne.

What itinerary would you recommend for a no-expenses-spared luxury snow holiday?

Deer Valley at Park City, Utah is the best North American resort to treat yourself. We’d stay at one of the ski-in, ski-out 5-star hotels, ski with an amazing private instructor, take a snowmobile tour and dine at Park City’s classy restaurants.

St Moritz, Switzerland is another destination loaded with 5-star hotels. We’d take a half board package to include sumptuous dinners in the hotel and time the trip to coincide with when the Cartier Polo World Cup is being held in late January.

Where is the best place to experience multiple resorts from the one base?

To get the most resorts in the closest proximity then stay In Salt Lake City – Ski City and do a day or more at Park City, Deer Valley, Alta, Snowbird, Brighton, Solitude all within 30 min drive

The other is the Powder Highway in Canada doing a road trip to Fernie, Whitewater, Red Mountain, Kicking Horse and Revelstoke.

What are the best resorts for the ski-in / ski-out experience?

Japan – Kiroro staying at The Sheraton Kiroro, Hoshino Resorts Tomamu and Shiga Kogen which is the largest interlinked resort in Japan offering great skiing and riding.

USA – Snowmass, Deer Valley, Beaver Creek

Canada – Big White, SilverStar & Panorama

Where is the best place for beginners or groups and families that are just catching the snow bug?

When planning holidays for those new to skiing and snowboarding, we look for resorts with a good ski school and learning area, easy-access to the slopes and a range of other activities on offer.

Both Whistler and Big White in BC, Canada are good destinations for beginners, but for slightly different reasons. Big White is a smaller resort that’s easy to navigate with plenty of beginner runs, so it’s a great place to learn.

Like Big White, Whistler has plenty of trails suited to beginners, but it is larger and has much to offer off the snow such as shopping, dining and entertainment, which makes it an appealing choice for beginners that may want to just ski a couple of days and also spend time relaxing and enjoying other activities on holiday.

Aspen Snowmass offer a dedicated beginners mountain, Buttermilk. It has been designed for those starting out, with a dedicated area for the first timer and what seems like perfectly graded runs to progress on. Snowmass is easily accessible from Aspen town on the free shuttle.

Where is the best place for beginners?

When planning holidays for those new to skiing and snowboarding, we look for resorts with a good ski school and learning area, easy-access to the slopes and a range of other activities on offer.

Mt Buller is our favourite Australian resort that ticks all these boxes.

Telluride in the US also ticks all these beginner boxes, even though it’s a popular destination for experts too.

Aspen Buttermilk is a really great mountain for those starting out, with a dedicated area for beginners and Aspen town accessible on the free shuttle.

Deer Valley also has great beginner runs and plenty more on offer, but it’s a luxury resort so not suitable to those on a budget.

What’s the best resort for groups with a range of abilities and experience?

Whistler in Canada has a great variety of terrain and a green run off every lift. There’s just the one large ski area, so meeting up for lunch is easy. Also in Canada, Sun Peaks is great for groups of differing abilities as all runs funnel back down to the village, so you can meet up and swap stories at the end of every run!

In the US, Vail is one large resort so everyone is skiing the same mountain and with the Epic Mix app you can track your friends and family making it easy to meet up after a few runs.

Steamboat is also a great resort for mixed abilities. The restaurants are perfect placed around the mountain to join up for a break or lunch. And most lifts offer a green, blue or black run to get down and there are so many trees to explore just off the side of each run.

What are the best resorts for shopping?
Park City and Aspen- both have main streets packed with boutiques and galleries, as well as the usual big-name sports stores. Park City offers the added shopping experience of the Tangiers Outlet Mall accessible by local bus for the best priced outlet shopping of a huge range of stores.

Whistler offers a really great retail experience with fashion, jewellery, art, luxury stores and of course outdoor sportswear and equipment.

And for those heading to Japan’s snow resorts that love a shopping holiday – spending a few days in Tokyo is a must!

Where should I head for the most breathtaking scenery?

Telluride, surrounded by 14,000ft peaks, is our pick of the most scenic resort in the USA

In Canada, Lake Louise ski resort looks directly at the Canadian Rockies – just stunning!

Why you should book with an accredited travel advisor

Expertise and relationships – Travel advisors are trained destination and product experts and know how to sort through the myriad of travel information available. Our professional network also means we have access to exclusive deals, products and offers to ensure you get access to the best quality travel experiences. Having a top travel advisor will make you an instant VIP.

Save precious time – A professional advisor has a world of travel information at their fingertips, saving you countless hours of online searching and frustration. We take the overwhelming amount of information out there and distil it into the key information most suited to you.

Convenience – Travel advisors are a “one-stop shop.” We handle every aspect of your trip—from airline tickets, ground transfers, tours, activities, and so much more. From advice with visa application, assistance with travel documentation, valuable travel tips, we can store your preferences, passport numbers and frequent flyer numbers to save you retrieving them every time you travel.

Client advocacy in emergency – If you experience a problem while travelling, we will act on your behalf as your personal travel advocate. If your flight is delayed or cancelled, if you need to reschedule, if a supplier ceases to trade, or a natural disaster or personal accident occurs, we can work through the problem in a timely manner so you don’t have to deal with the hassles or unforeseen stress.

Peace of mind – What everyone needs in their life is more time and less stress. Working with a reputable travel advisor, you can book your travel knowing you’re in the safe hands of an experienced professional.

Unbiased recommendations – Travel advisors work for their clients, not for a travel supplier and will do the work for you—we will filter your options and provide only the recommendations that make the most sense for you.

Your personalised travel specialist – A perfectly planned trip made just for you is priceless! A professional travel advisor is trained to make your entire experience hassle free, providing timely, insightful, professional guidance from start to end. Not only do we tailor the itinerary to suit your needs, we guide you to the right restaurant, museum, or off-the-beaten-track excursion – that’s perfect for you.

Support local business – Even when booking a domestic trip, your money can often end up with overseas big business. Widely used travel booking platforms such as Expedia, Wotif and Hotels.com are USA-owned, meaning a cut of your travel budget ends up overseas. When working with a locally-owned travel advisory, you can be confident your money is supporting local business and local jobs.